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Terms & Conditions
General Information and Booking Conditions
Information on booking conditions, payment options, cancellation terms, visa guidelines, cruise cancellation protection program, and more are listed below. In addition, to help you make the most of your cruise vacation, the cruise line's terms of carriage and complete information can be found in the cruise line brochure and/or at the website www.royalcaribbean.com, www.celebritycruises.com and www.azamaraclubcruises.com. It is the sole responsibility of all guests and travel partners to familiarise themselves with the cruise lines terms and conditions which govern the cruise vacation.
Terms and conditions to note for people referring:
Travel Conditions for Cuba

Permitted travel to Cuba is generally classified into 12 categories. If a trip to Cuba meets all of the below mentioned requirements of one of these 12 categories, you are authorized by OFAC to travel under a "general license," meaning that you may travel without any additional government approvals.

The general license categories include:
  • Educational activities, including people-to-people travel
  • Educational activities, including people-to-people travel
  • Humanitarian projects
  • Religious activities
  • Professional research and meetings
  • Family visits
  • Official government business
  • Journalism
  • Public performances, clinics, workshops, exhibitions and athletic competitions
  • "Support for the Cuban people"
  • Activities of private foundations or research for educational institutes
  • Exporting or importing information or "information materials"
  • Travel related to some authorized export transactions

All guests regardless of country of residence will be required to meet one of the twelve general license categories while onshore in Cuba. Additionally, Indian guests must obtain an A-1 Visa to visit Cuba prior to their sailing
All guests traveling to Cuba must meet the requirements of one of the 12 categories of permitted travel authorized by the United States government.
However, the tour programs offered by Royal Caribbean are designed to meet the requirements.

Booking Terms

To book your chosen cruise vacation, contact your travel agent or call us. Please ensure the spelling of the guest name and date of birth in the reservation match as per the passport. Under security considerations, any variations can result in denied boarding at the pier. Once a reservation has been made, please check with your travel agent or the cruise line the time limit on your booking to make a payment as appropriate and reserve a stateroom.

Payment Terms

Deposit Payment on confirmation

Royal Caribbean international & Celebrity Cruises
No of Nights Deposit (Per Person)
1-5 Nights USD 100.00
6-9 Nights USD 500.00
10 + Nights USD 10000
Azamara Club Cruises:
No of Nights Deposit (Per Person)
All Products USD 550.00
Full Payment Royal Caribbean International and Celebrity Cruises:

Balance full payment is due on or before 60 days prior to scheduled sailing date. However, for 10+ night sailings and cruisetours full payment will need to be made 75 days prior to sailing date or cruisetour start date. For "Holiday" sailings (sailings over Thanksgiving, Christmas & New Year), balance full payment is due on or before 90 days prior to sailing date.

Azamara Club Cruises: Balance full payment is due on or before 120 days prior to scheduled sailing date.

A choice of 3 payment options including

  • Payment in Indian Rupees at the prevalent rate of exchange via Cheque / Demand Draft / RTGS, should be made payable to "TIRUN Travel Marketing". RTGS* details are mentioned below..
  • Payment in US Dollars per RBI guidelines - Currency or Electronic Wire Transfer (USD account bank details available upon request). A service charge @0.25% will be applicable for US Dollar payments. For US Dollars Currency, the following guidelines will need to be followed:
    • Payment can be accepted in our offices only.
    • Copy of proof of purchase and passport of the guest is required at the time of making the payment. Amount of USD currency will be within RBI guidelines.
    • The guest must be physically present in our office while making the payment.
  • Payment by credit card - American Express, Mastercard & Visa. (The cruise line will be the merchant establishment)
Cruise Cancellation Protection Program Introducing new and exclusive ASSIST-CARD global assistance service

Starting at just USD 8 per person per day for the length of your cruise, guests can have the peace of mind and satisfaction that Assist Card will provide protection against loss of cruise fare due to cancellations any time prior to sailing or due to interruption of the cruise voyage itself, cashless medical services on board and more. Highlights of the program are listed in the attached document. For complete information on all that is included with limits of protection as applicable and for instructions for the proper use of the Assist-Card services, please visit: http://cruiseassist.assist-card.com.

ASSIST CARD PRICING

USD 8.00 per person per day for guest up to 74 years of age inclusive
USD 12.00 per person per day for guests 75 years up to 90 years of age.

For optional per person cruise coverage of up to USD 10,000, additional coverage can be purchased in increments of USD 1000 as per premium amounts listed below.
Extra Premium Enhanced Cruise Portion Coverage
USD 40 USD 4,000
USD 50 USD 5,000
USD 60 USD 6,000
USD 70 USD 7,000
USD 80 USD 8,000
USD 90 USD 9,000
USD 100 USD 10,000
Cancellation Policy

You will receive a refund for your Royal Caribbean International and Celebrity Cruise vacation if you notify us in writing 60 days prior to sailing date (75 days for 10+ Night sailings and cruisetours and 90 days for Holiday Sailings).For Azamara Club Cruises,please refer to the cancellation grid below. The cancellation date applies from the date your written notice of cancellation is received in our office. No refunds will be made if you do not show up for your cruise or if you interrupt or cancel your vacation once it has begun. The cancellation policy for your cruise (including cruise fare, NCCF and taxes/fees) are as set forth below Please see the chart below for exact details:

Royal Caribbean International and Celebrity Cruises
Itineraries Days Prior to Sailing Date Cancellation Charges (Per Person)
1 to 5 Nights
60 or more days No Charge
59 to 30 days Deposit Amount
29 to 08 days 50% of Total Price*
07 or less days No Refund
6 to 9 Nights
60 or more days No Charge
59 to 45 days Deposit Amount
44 to 15 days 50% of Total Price*
14 or less days No Refund
1 to 5 Nights
60 or more days No Charge
59 to 30 days Deposit Amount
29 to 08 days 50% of Total Price*
07 or less days No Refund
1 to 5 Nights
60 or more days No Charge
59 to 30 days Deposit Amount
29 to 08 days 50% of Total Price*
07 or less days No Refund
1 to 5 Nights
60 or more days No Charge
59 to 30 days Deposit Amount
29 to 08 days 50% of Total Price*
07 or less days No Refund
1 to 5 Nights
60 or more days No Charge
59 to 30 days Deposit Amount
29 to 08 days 50% of Total Price*
07 or less days No Refund
Azamara Club Cruises:
Applicable to all cruise products
year round
121 or more USD 25.00 per person
120-91 15% of total price*
90-61 50% of Total Price*
60-31 75% of Total Price *
30 or less days No Refund
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