FAQ's - Onboard the Cruise Ship

Are there Baby sitters on board?
| Yes there are baby- sitting facilities both in group setting as well as individual. Be sure to book well in advance at the Guest Relations Desk. Most ships require at least 24 hours advance notice, but there is no guarantee that a baby sitter will be available. The minimum age of the child must be one year. |
Does the ship provide high chairs and baby strollers on board?
| High chairs can be provided but you would have to make the request with your reservation. Strollers are not provided on board. |
Can special meal requests be made?
| Special meal requests like vegetarian, diabetic, low sodium and low fat can be entertained on board. For Kosher meals, lactose free and gluten free must be requested well in advance preferably at the time of booking. All efforts will be made to accommodate the special dietary requests. Please note that these dietary requests will be accepted onboard only for the main dining hall and not other restaurants and eateries on board. |
Where can I dine onboard besides the dining room?
| Besides the main dining hall, there is provision for breakfast, lunch and dinner to be served on deck. These ser served in designated areas and you will need to check on your Daily Program for time and location. Food is included in the cost of your cruise. There are specialty restaurants on board too but there is a cover charge of up to USD 35 per head. Reservations need to be made for dining in specialty restaurants and children under 12 years are not allowed in. |
What about room service?
| Room service is available 24 hours. Guests can enjoy free room service from 0500 hrs to midnight. A small late night charge will apply on room service between midnight and 0500 hrs. |
What are the smoking policies onboard?
| Most ships are non smoking, but have designated smoking sections in public areas. One can normally smoke outdoors on one side of the ship. One can also smoke on a private balcony attached to your cabin, if you are booked in cabin that has an attached balcony facing the sea. For safety reasons, no smoking is permitted in any cabin category or a private balcony that looks onto the Boardwalk of the ship. There is heavy penalty that will apply is there is non- compliance of the smoking prohibition.
Cigars and pipes can be smoked only in designated areas onboard the ship. |
What activities are there onboard for children and teenagers?
| All cruise ships cater to everyone in the family. For the young ones there are Fisher Price programs and interactive sessions for 6 -36 months, the Adventure Youth programs offer a variety of activities for 3-17 years age groups. |
Can I get internet access on board?
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Yes, most ships have internet cafes or work stations from where you can get access to the internet. There is a small fee for this usage.
Some ships also have WI FI designated areas called 'Hot Spots' and you can use your own laptops here. Again, for a fee. |
Are there any ATMs on board?
| There are ATM machines on board most ships, but there may be a small charge levied on usage. |
What happens if I fall ill while on board the cruise?
| Most ships have at least one registered Doctor and two nurses on board to take care of. Please note that professional medical services are provided for fee. Therefore it is advisable that you have a fully comprehensive travel insurance policy. |
During the cruise what documents do I need to carry to get back onto the ship after ashore excursion?
| Carry your Sea Pass with you at all times. This Sea Pass will act as your room key as well as your boarding pass to get off and on the ship. |
What are the tipping guidelines?
So that you can thank those who have made your cruise vacation better than you could have imagined, we've developed these gratuity guidelines:
Note: These gratuities apply to guests of all ages. Gratuities for other service personnel are at your discretion. A 15% gratuity will automatically be added to your bar bill or wine check when you are served. Envelopes for gratuities will be provided in your stateroom on the last night of the cruise. Gratuities may be paid in the following ways:
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