Whether you are cruising for the first time or are a veteran cruise vacationer, here you can find answers to some frequently asked questions about cruises in general as well as about the cruise lines we represent in India.
Simply put, almost anywhere in the world. Sail to exciting ports in Alaska, Asia, Australia/New Zealand, the Bahamas, Bermuda, Canada/New England, the Caribbean, Europe, Hawaii, Mexico, the Pacific Northwest, Panama Canal, South America, and Transatlantic. Check our cruise calendar for more information on the destinations.
In today's day and age all cruise liners are fitted with modern stabilizing systems that corrects roll, pitch and yaw, so it is highly unlikely that you will experience motion sickness. In any event, weather predictions are taken into account and the ship will not sail into bad weather knowingly.
Yes. A cruise vacation is highly affordable! There are cruise vacations to suit every budget. Where else will you get cruise transportation, accommodation, most meals, activities and entertainment included in the price you pay. No surprises here. The extra you spend maybe on your alcoholic and beverage purchases and on your shore excursions.
No way! Your cruise ship is a floating resort and with so many things to do and explore, it will probably take you a couple of days to get familiar with your surroundings. The cruise ship is huge and there is plenty of space.
So much to do and so little time is a refrain that is commonly heard on board a cruise ship! Active enthusiasts will find loads of activities to keep them busy, be it jogging, gymming, swimming, and even practicing one's putt on the mini golf course. For the more relaxed ones, a leisurely spa treatment, a book by the pool and a stretch in the sauna are only some of the options available.
Anyone who is fit and does not suffer from any communicable disease can cruise. However there are certain exceptions. Pregnant women should not have entered or will enter
into the 24th week of pregnancy while on the cruise are considered high risk.
No guest who is under 21 years can be booked unless accompanied by an adult 21 years or older. This may be waived if parents are travelling in adjacent cabin. In the case of unaccompanied minor sailing with grandparents
or other relative or adult, a notarized letter of consent by at least one parent/legal guardian stipulating certain conditions is to be presented. If this is not complied with, boarding will be denied.
Generally infants have to be at least six months old on the first day of the cruise, however on some Trans Atlantic, South America and Hawaii cruises, the infant must be at least twelve months old on the first day of the cruise. It is recommended that you check the rules prior to booking, as non compliance may result in denied boarding.
It is the guest's sole responsibility to make sure all travel documentation is on order prior to boarding the ship. Valid passport, appropriate valid visa and inoculation
documents are required.
Regarding visas, please check with the embassy/consulate in your country of residence or country of origin whichever is applicable and make sure you have the required visas for all the countries you will be
visiting while on the cruise. Proper visa documentation is the sole responsibility of the guest. If the travel documentation is not in order you will be denied boarding and no refunds will be given.
On boarding, the passports of all passengers will be held by the Pursers Office for purposes of Immigration and Customs and be returned to passengers only on disembarkation at the end of the cruise.
Regarding visas, please check with the embassy/consulate in your country of residence or country of origin whichever is applicable and make sure you have the required visas for all the countries you will be visiting while on the cruise. Proper visa documentation is the sole responsibility of the guest. If the travel documentation is not in order you will be denied boarding and no refunds will be given.
For some guidelines on visas, click here
There are normally four types of cabins on board ships:
All rates are based on double occupancy in cabin. However if you are travelling alone and wish to have the cabin to yourself, you will have to pay 200% of the category rate.
Most ships have a "cashless" system by which they operate. On boarding the ship you will be issued a Sea Pass or boarding pass which will act as the key to your cabin as well as be used to make all onboard purchases. In short it will be your identity on board. A tab is kept of all accounts you may run up and on the night before or morning of disembarkation you are presented with the bill (if any), which you will have to clear through your credit card, debit card or cash. All billing is in USD and payment must be mad in the same currency by cash, traveler checks or charged to your credit/debit card.
Shore excursions are organized by the cruise company to see the sights and take tours of the different ports you visit. They are conducted by experienced tour guides that
will provide a local flavor to the tour you undertake.
To book a shore excursion, please visit the shore excursion page on the website of the cruise company and select the excursions of your choice, feed in your reservation number and pay online.
Incase you have not booked your shore excursion prior to boarding the cruise, on check in at the ship, please contact the Shore Excursion Desk for assistance.
Most ships have cabins that are equipped for guests with special needs and physical disabilities. These cabins are marked on the deck plans, as accessible cabins. If a guest uses a wheelchair, it would be better to bring it along. Wheelchairs for boarding and disembarking can be provided by the cruise company normally. Please note that some areas of the ship maybe inaccessible by wheelchair.