Exceeded Our Expectations
Hi, would like to place on record my comments on a recently concluded pre-wedding event on-board Royal Caribbean International's, Spectrum of the Seas , sailing ex Singapore.
The Tirun team, Sanjeev Kadyan n Ratna Chadha, were our catalyst to the cruise n were with us through the entire journey from booking to sailing n made our event more than successful n memorable by exceeding our expectations, at every event . We need this kind of dedication n commitment, in the service industry.
Thank you By: Ram Babu & Gupta Family
Sailing Date: Saturday, May 18, 2019
Ship: VOYAGER OF THE SEAS
Thank you Tirun Marketing for the excellent service.
This is to confirm that I have received the Guest Information Booklet, completed check-in formalities and have taken a print out of the SetSailPass. The whole process of cruise reservation was smooth and hassle free. Thank you Tirun Marketing for the excellent service.
By: Saurabh Raja
Sailing Date: Friday, May 17, 2019
Ship: VOYAGER OF THE SEAS
We would like to extend our heartfelt thanks for the excellent support from all your team during some toughest of times.
My sincere gratitude to Mr. Majumder and Ms. Arnaz , arranging the best for the doctors group. They have returned back to India after an excellent Voyage on Royal Caribbean.
By: Aujo Augustine
Sailing Date: Monday, March 18, 2019
Ship: VOYAGER OF THE SEAS
Remarkable team, would love to choose Royal Caribbean in future!
What did you find most enjoyable on the Cruise : Spa, Dining Experience, Entertainment & Shows, Onboard Service
Why would you recommend this cruise to your friends?: Value of money, Unique experiences
Ease of dealing with the cruise counsellor : 5 / 5
Booking Process : 5 / 5
Payment Options : 5 / 5
Response Time : 5 / 5
Clarity Of Information : 5 / 5
Any other comments? : I am really thankful to Mr.Abhishek kesari for always helping me to solve my queries as I was cruising first time.Remarkable team. I would love to choose Royal Carribean in future also.
By: Mrs Kapoor
Sailing Date: Monday, February 25, 2019
Ship: VOYAGER OF THE SEAS
Thank you for your personal, perfect, timely and careful guidance.
I, Dr Sulabha Punekar sailed in stateroom 1269 as co passenger with my friend Dr Lopa Mehta.
I think it is befitting to express my feeling of appreciation and thank you to Mr Hemanta Hazarika. I am aware that you have patiently guided us at every step and made our sojourn to Antartica most comfortable. This was journey of life time memories and will be remembered for ever. I thank you for your personal,perfect,timely and careful guidance.
In fact I was waiting for a feedback format from celebrity eclipse as was mentioned earlier. Since I am yet to receive one from them I would like to convey through you my sincere thanks to entire team of crew of celebrity eclipse.
with best wishes
By: Dr Sulabha Punekar
Sailing Date: February 3, 2019
Ship: Celebrity Eclipse
Wonderful trip on Voyager of the Seas
I would like to share with you that we had a wonderful trip on the Voyagers of the Sea! Very well organised, excellent service, good entertainment and great food..Even my aging parents enjoyedthemselves.
Wishing you and Team Tirun a very Happy 2019 !
PS : please keep me informed of any good deals that you may offer from time to time.
We would be interested in doing the Alaska Cruise in 2020.
By: Gitanjali Samarth
Sailing Date: December 14, 2018
Ship: VOYAGER OF THE SEAS
Thank you for making our trip awesome!
I know it's a bit too late to connect with you after the cruise trip. I am writing to you to thank you for being an absolutely amazing cruise counselor Palak. Our cruise honeymoon was nothing short of awesome. Thanks to you and Tirun for making it that way. Your assistance in all the possible ways for the first time cruisers is remarkable. Once again thank you for your making our trip awesome and I hope to cruise with you again in the future.
By: M.Bharghav Kumaar
Sailing Date: December 17, 2018
Ship: VOYAGER OF THE SEAS, Singapore
Birthday Celebrations on board Azamara Club Cruises
We would also like mention here that the staff of the cruise helped us to celebrate Mr Mody's birthday wonderfully. Our stateroom was decorated with balloons and buntings. A delicious cake and a bottle of champagne were also given to us. Dinner was special breast of duck, which was delicious in the discovery dining room the entire staff knew about the birthday and wished him it made his day.
Thank you Azamara quest and its crew
By: BAHADUR AND NAWAZ MODY
Sailing Date: November 26, 2018
Ship: AZAMARA QUEST
Dear TIRUN TEAM and MR. SHINE,
I just wanted to take out some time to write a heartfelt THANK YOU to your whole team and specially MR. SHINE. We have been trying to get onto this cruise through a local source in Hyderabad till the last minute. We were really worried and I took a decision of calling TIRUN and i got onto MR.SHINE. From that phone call - i think within an hour everything was done. Payment was done easily and we got the booking confirmation within an hour of calling MR.SHINE. I really wanted to thank your team and MR.SHINE once again for ur VERY QUICK and comfortable way of handling my booking. I am so comfortable with your team now that i am looking forward to my next cruise next year already which i would once again like to book only through MR.SHINE.
Thank you once again and looking forward to booking with you guys again.
By: Mr Vaibhav Gupta
Sailing Date: December 3rd, 2018
Ship: Voyager of the Seas
We have enjoyed our cruise symphony of seas during 23rd Sep to 1st Oct 2018. We must appreciate your efforts to make our cruising experience in best way. We thank you for all your efforts and help during our booking period. You have taken all pain to solve our all queries and find out best solution for our need.
By: Mr Vijay Goradia
Sailing Date: September 23rd, 2018
Ship: Symphony of the Seas
We have just returned from Spain after a Memorable stay for which we wish to Thank you for your continuous support for making our stay so comfortable.
By: Asha & Arun Sahni
Sailing Date: October 05, 2018
Ship: Voyager of the Seas, 13 Nights Eastern Mediterranean
Really Good Experience
I'd like to start off with the fact that all the facilities on the ship were good. The cruise compass is packed with just the right amount of activities through the day to keep one entertained. The food was good (quality, quantity & variety), My favorite place was the 24/7 Cafe on deck 5. The staff were friendly & not once did I face an undesirable interaction with them.
I just had an issue with the size of the showers (which was an issue faced by others as well) & the fact that there was no jet spray in the toilet.
Overall it was really good (the advantages outweigh the issues).
By: Yohann Billimoria
Ship: Voyager of the Seas
A Great Trip
Just wanted to let you know that we had a great trip .Thank you for being patient and answering all our weird questions. ( From water to food ) lol. Seems so silly now but it was good to be prepared. Did not have any problems except when one of the kids broke his toe on the last day of the cruise on board while wave boarding. All is ok now.
Thank you once again Apratim. Appreciate your service.
By: Ashish Shetty
Sailing Date: May 20, 2018
Ship: Symphony of the Seas
Really A Wonderful Journey All Through The Duration
Thanks a lot for organizing the stated cruise for us.It was really a wonderful journey all through the duration.I will certainly look fwd for the 2nd opportunity.We are grateful that you had taken extra care to select a state room (11 698) for us.The room was just fantastic.We were very satisfied & nothing else mattered.
2. Though you were reluctant about the luggage tag but it was a great moral booster.We reached on schedule & the movement was very slow.I went up to the head of the line & said " I have luggage tags".The official said bring them in.Won't believe that i saved almost 2 hrs.Next was immigration/documentation & final gate pass to embark the ship.Here they won't accept any bank card w/o name printed on it.I had SBI foreign currency ( Euro )card.This was for foreign travel only & given on the spot,no time / scope for printed name.Luckily i carried SBI debit card and was accepted after a lot of persuasion.Finally boarded & rest are an experience.This narrative may help you in future for client satisfaction.
3. We met 04 gps-Mangalore=6 families (24),Chennai=2 families(8) 1 from Karnataka=(4) & 1 from Goa (6).Could not find any one sponsored by Tirun for this schedule.I have told them that Tirun is the best & a few agreed.Your rep " designer destination' was a great help.Will appreciate their services by giving them a packet of chocolates in my next visit.Your one is with me. Once again a big thank you Hitesh.
By: Col Mk Mukherji
Sailing Date: April 28, 2018
Ship: Symphony of the Seas
Amazing To Be Onboard Mariner Of The Seas
we had cruise from singapore on 02.10.2017
cruise was of 04 nights and 05 days, it was amazing to be on board!
balcony room was fantastic and meals too good... we enjoyed every single moment we had on cruise, even felt like these 4 nights are little less for us !!
from entering till exit each moment spent on cruise was dam awesome! we wish to be on board very soon....
By: Anshay Singh
Sailing Date: October 02, 2017
Ship: Mariner of the Seas
Very helpful for Booking Changes
Dear Aditi, Thank you very much, for getting our booking transferred and confirmed.
you have been very helpful from the moment we got in touch, i appriceate the way you answered all my querries with patience,
even though many were repeated by me, you tried your best to make me comfirtable, and made me feel assured for everything i was fearing about.
you are doing immense help to your company, by setting up high standards of service to customer. i put on record my honest appriceation for the way you made me comfirtable. thank you very much for all the help and service. if i can be of any help to you please let me know.
take care, god bless you.
By: Mr Sameer Shah and Heena Shah
Sailing Date: July 15, 2018
Ship: Celebrity Infinity
Memory of a lifetime!
Back from a wonderful holiday with Celebrity cruise on the beautiful ship Constellation !!
Being a frequent cruise holiday traveler with Royal Caribbean, Was little bit on doubt on my First time experience with celebrity. But, it was a superb ship with very Experience staff and wonderful
Cruise director staff and activities.
We had a great holiday cruising and celebrating our wedding anniversary.
Thank you Maria for your recommendation to experience the celebrity cruise. We came back with memory of life time.
By: Sandeep Brahmbhatt
Sailed on: December 7th, 2017
Ship: Celebrity Constellation
A Life-time Experience
I should have written to you earlier. We completed our cruise and really enjoyed it. It was really a life-time experience.
I would like to thank you profusely for you wonderful help and assistance in fixing up our first cruise experience. If we go for another cruise it shall be Royal Caribbeans!
Thank you Vinu!
From: N.Rajagopal Pai
Sail date: June 26th, 2017
Ship: Enchantment of the Seas
I recently completed the voyager of the seas cruise booked through you.
Wanted to pass on my thanks for a well organised booking by Apratim. He took care of our booking queries with answers provided swiftly and utmost detail.
Great to have Apratim manage our travel, Will look forward to use Tirun's services in the near future.
From: Rajesh Rawal
Sail date: May 8th, 2017
Ship: Voyager of the Seas
Wonderful experience on Celebrity Cruises in Galapagos
We had a wonderful time in the Galapagos and Peru celebrity cruise. Our entire baggage was handled by porters. And in the Galapagos cruise we had very helpful naturalists taking us around. The food, rooms, hospitality and entertainment was very good. In Ecuador we were able to stand on the equator which was very interesting. Especially the whirling of the water in both directions and an egg being balanced on a nail. In the Peru cruise the hotels were excellent except the lunch in macchiato pic by where the food and service was below par. Not up to celebrity standard. The dinner in Peru rail with music and entertainment was excellent. The hotel monasteries and the hotel in Cisco were excellent especially the last day dinner in church. I would like to particularly mention about Aracelli who was very good and obliging.
By Dr Rajan Santosham
Sailed on : April 16, 2017 on Celebrity Expedition
My Exuberant Feelings On My Voyage On Vision Of The Seas
Hello Rahul & Kanika ... thank u all at Tirun for your wonderful co operation in getting back to me with relevant information abt how to send my heartfelt note of graciousness & thanks to Captain & Crew members on 'VISION OF THE SEAS ' ( VOTS) ... thanking you ...regards ...HARMONICKA MAINI .... am going to type my thoughts , share my exuberant feelings of my voyage on VOTS ... Dear CAPTAIN MAREK SLABY & ENTIRE CREW MEMBERS on VISION OF THE SEAS ....................................................................... I cast my eyes for the first time on VISION OF THE SEAS (VOTS ) ....OR as I happily re named it ..VISION OF THE DREAMS !! ..daintily I glide into the cruise liner , suffering from an ailment which had my entire body engulfed in pains & aches since nearly the last one month ...wonderingly was I magnetically drawn towards VOTS ...At that point my body was not synchronized in harmony with my mind .. WARM WELCOME , BRIGHT LOVELY SMILES , HAPPY VOICES of every Crew Member along with their helpful & ever ready hands on service ,,it seems is the Motto of VOTS !!! ... The CHARISMATIC CAPTAIN ( Marek Slaby ) , with his Charisma charms everyone on board ....along with his Gracious &Hospitable CREW MEMBERS makes us feel like an extended Family on board !!! Captain 's handsome suave personality coupled with his intense baritone modulated voice along with his sensational singing & crooning talent & not to forget his sparkling champagne eyes makes the Ladies FLOAT & SINK on the cruise liner !!! Dreamily I float from one Deck/ lounge to another , sampling & participating & enjoying the numerous Fun filled , entertaining activities on board. Special heartfelt thanks & gratitude to EACH & EVERY CREW MEMBER ( abt 400 of them ) for their endless smiley helpful services 24/7 ...SALUTATIONS to EVERY CREW MEMBER !!! Exuberantly happily joyfully I return to New Delhi ( India ) ...telling all my friends & relatives if anyone falls sick ...don't go to any hospital ...just sail & float on VISION OF THE DREAMS ...oops I mean VISION OF THE SEAS !!! ...the Charismatic Captain personally saying a good bye to all of us Voyagers , while leaving the Cruise Liner , indeed is a beautiful gesture !! When the Captain said take back Memories from VOTS ...I desired to voice my naughty thoughts , vocally ...Could I please Stow away on the VOTS,, for a few more days !!! Memorable memories along with hundreds of photos clicked are my precious treasures ON & FROM the VOTS !!! oh just one little tiny displeasure ....Official Photographer clicks us in so many poses & styles ....YES !! I bought 10 photos gleefully & happily ...but when I requested the cashier in charge there to kindly give me the duplicate photo of 1st formal night with Charismatic Captain for free ...I was declined due to company policy ...anyways u are going to throw it into the Seas & some shark will devour it ...lol lol ...just kidding ...just joking ...once again Magnanimous & Benevolent Thanks to the Charismatic Captain & entire Crew Members for making my voyage mesmerizingly memorable !!! YES ...I plan to Return soon , I still have my Set Sail Pass ....Thanking you for your patience to read this mini novel .. HARMONICKA MAINI travelled from 1st Oct -8th Oct ( Meditarrean cruise ....Venice - Croatia - Turkey -Greece -Venice ) .... sharing my pictures enjoyably !!! if possible do SEND the Pictures also along wth the Mini Novel that I typed enjoyably to Captain & Vision of the Seas !!!... VISION OF THE SEAS could use me as their Brand Ambassador .... :)
By Harmonicka Maini
Sailed on : October 01, 2016 on Vision of the Seas
Feedback about my First Cruise Booking through Tirun
I set sail on 24th July on the Harmony of the Seas from Barcelona with my 14 yr old daughter. We plan to do this mother-daughter bonding trip before her studies take up most of her time in higher classes.
Being my first time on a cruise and for that matter with Tirun, I must take the time to convey to you that it has already been a smooth sailing experience and that is even before we have embarked on our journey.
I was fortunate to have Kanika be my Cruise Counsellor most of the time and she took it upon herself to make me her personal customer. That for me, was really special! Because it meant not having to speak to different people everyday in Tirun and briefing them on what transpired the previous days with my cruise planner, bookings, etc. Also there would be less inconsistencies in the answers to my queries. No matter what my query, however important or mundane (which you might have answered countless times to other customers), it was treated with respect and answered. If not the same day, then she was sure to revert without me having to remind her the following day. She always went that extra mile. Courteous, really knowledgeable about her business, well mannered and intuitive about foreseeable problems I might have! She's a keeper!
I honestly found Tirun online and booked this tour at the spur of the moment. So I didn't expect much but the minimal hospitality offered by any travel operator. I also found Sumit, another you might want to keep.
I will be sure to recommend Tirun to others.
Thanks to you and your team, we look forward to a stress free and memorable trip.
By Chandini D'Silva
Harmony of the Seas review: By Ratna Chadha
The debut sailing of the ship from Southampton was good as expected.
We did not have a problem with anything on board. Sure we couldn't enjoy the slides and other outdoor activities because of the weather conditions, but there were many other things to experience.
The ship was fabulous, given the innovations at that scale, the arrangements were perfect. Personally didn't experience any of the issues people have discussed in their reviews of late. The ship was as ready for a cruise as any other ship of Royal Caribbean
My friends & I enjoyed our time on the ship; the food was outstanding, and the service was great. There was enough for people of all age groups to do on the ship and stay engaged for 2Nights.
By Ratna Chadha
Sailed on:May 20, 2016 on Harmony of the Seas
Cruising with TRAVELSA
Musings of an Elsa, Binu Mullick, (English Honours, Batch of 1977)
It only needed a decisive spouse to make up the mind of a wavering Elsa, to jump on board the first TRAVELSA trip !! There was no stopping us!
For Deepak and me this was our first ever cruise, the luxury liner Royal Caribbean's Voyager of the Seas, sailing from Singapore -Kuala Lumpur-Phuket -Singapore was such a treat, five days of non stop action, activity and party!
The much needed break, I had for a month been working as full time housekeeper and cook (in my own house!) Bought some new clothes, casual and formal, a new cabin bag and there we were on board!
I took part in all activities!! Dancing, swimming, spa treatments, EATING and DRINKING, and of course shopping at the Royal Promenade!
The entertainment was awesome, the Broadway Shows and Musical nights absolutely superb, also thrown in was a Bollywood night.......
Thanks Vandana for initiating me, though missed you, but sure carried the ELSA flag!
By Elsa, Binu Mullick
31 May, 2016
Sailed on: Voyager of the Seas
My "WOW" Experience from 04th March-2015 to 07th March-2015 for "3-Nights Malaysia Explorer" with "Mariner of the Seas" from Singapore was Fantastic! As it was our first international trip and that too on Cruise, I was very excited. Safety drill ensured us all that we were in safe hands & going to have a safe journey. It was really like Dream Came true & has become a lifetime memory for us.
Everything including our stateroom with balcony, Crew-Staff & Management at Mariner Of The Seas, Entertainment activities, the hospitality services, quick Information availability on next minute activities, amenities, adventure activities, the ambience, Swimming pools, along with dazzling view of Sunset & Sunrise while on cruise ship, DreamWorks Character's Show, different visitors across the globe, and last but not the least - A Grand farewell from Crew & Their staff etc. was just amazing!
I didn't miss a single moment & enjoyed every minute on the Cruise & Most of the time I was tempted to say "WOW". I would call it "Floating Paradise in Ocean" & would love to rate it 10/10.
People say "Love is in the Air" but with a WOW I'd say "Love is in the Ocean too"
Winner of Radio 1 Contest from Ahmedabad, 20 March, 2015
Sailed on:Mar 04, 2015 on Mariner of the Seas
The cruise was wonderful, just fantastic.....there are no words to express. The staff - from the Captain to the cleaning people, co-passengers were so nice, and there were few Malayalis in the staff, too. Before booking , we thought 12 days cruise will be too much, but it was the opposite. We both felt very sad leaving the ship when the cruise was over. The food on board was out of this world and we both gained weight! Thanks for all your help, and making our vacation a memorable one.
Kozikhode, Kerala, Nov 28, 2013
Sailed on:Nov 12, 2013 on Celebrity Constellation
We took the 7-day Scandinavia & Russia cruise from Copenhagen this year. It was absolutely wonderful. There were so many WOW moments that I don't know what to name! The entertainment (the cruise director was great), the shore excursions very well-planned given the time constraints, the live music and the fun-atmosphere at the pool side , the service - WOW! and last but not least (at the risk of being labeled a glutton) the amazing buffets at the Windjammer-WOW! Still haven't managed to shed the pounds we put on.
Oct 11, 2013
Sailed on:Aug 17, 2013 Vision of the Seas
My wife and I had such a great time along with other members of our group of six. We relive the wonderful hospitality and excellent service at all times during the trip with you and your team. We have told all our travelling friends of this once in a lifetime experience that is a must. We will always cherish this wonderful cruise.
New Delhi, Oct 8,2013
Sailed on:June 7, 2013 on Celebrity Reflection
Me and my wife have returned from our cruise and will like to place on record the courtesy, all out help ,excellent reception, and services rendered to us with a smile without getting upset at the number of our requirements and questions.
We will also place on record all the help, even at our changing of our trips a number of times due to exigencies, you always came forth with a new itinerary and proper and unbiased advice finally making it our cruise happen Thank you so much for proper guidance, courtesy and assistance at your end that made sure our trip was with no hiccups and extremely smooth and hassle free.
The overall experience from idea to final trip was superb and all arrangements were excellent and we were looked after very well and making our trip a MEMORABLE EXPERIENCE AND WILL CHERISH FOR A VERY LONG TIME TO COME.
Dr. Govind Sachdev
Bangalore, Oct 3, 2013
Sailed on: Sep 1, 2013 Navigator of the Seas on
We have just completed our Bahamas cruise and the entire trip was excellent. Full marks! The food, attitude & friendliness of the cruise were significant and praiseworthy. High standard of etiquette. All programmes were designed meticulously to guests satisfaction. Indian waiters (mostly from Goa) were very helpful & cooperative.
To be precise, we enjoyed the trip and it is unforgettable one. Thank you very much for all your help and support. The message may be conveyed to Royal Caribbean.
B C Kumar
Chennai, Sep 18,2013
Sailed on: Sep 13, 2013 Majesty of the Seas
We had a most wonderful cruise thanks to your great arrangements. Highlights were that we had a table at dinner for 15 of our family group and a great personalised service with good vegetarian food which we were ordering on daily menu basis. The junior suites were very spacious and I would recommend such a cruise to all my friends.
Dr. Pravin Bhagwati
Aug 22, 2013
Sailed on:Aug 4, 2013 Navigator of the Seas
We are back from the cruise. The experience was wonderful and you deserve a big thanks for the efforts made by you for us.
New Delhi, Apr 7, 2013
Sailed on:March 23, 2013 Voyager of the Seas